22 May

Making It Easy for Customers To Choose You

Here’s something every web site owner should know. When visitors come to your site, they are looking for a reason to buy from you. Think that’s stating the obvious? You’d be surprised! I come across countless sites every day that do everything but give the visitor a reason to buy, subscribe, click, call or otherwise take action. It’s a fatal mistake in any business, but it’s especially damaging for web-based companies.

Let’s continue with our example of buying a computer desk. You start with the big three office-supply stores. You click the “office furniture” link, and you’re faced with a barrage of links to pages about lamps, printer stands, bookshelves and more.… Read the rest

05 May

Keyword Use That Goes Beyond the Search Engines

Let’s go offline for a moment. Go get your telephone book. If you were going to conduct a search for, say, an office desk, how would you go about it? You’d look in the Yellow Pages? under office furniture. Next you’d drill through the ads in search of ads that specifically mentioned “desks” or perhaps the particular kind of desk you want.

SEO for Newspapers?

When looking through the inserts that come with your Sunday newspaper, your eye would be especially drawn to office supply flyers that featured the word “desks” or a picture of desks.

Why? Because you’ve got desks on the brain right now.… Read the rest

27 Apr

One Product, Three Customers, Three Different Ways To Write

My soapbox is just about worn out. I’ve been preaching the necessity of knowing your target audience for at least 10 years. "You can’t write effectively to someone you don’t know," is how my spiel would normally go. When one day someone asked me to show him what I was talking about. "I’m writing copy for computers," he said. "Everybody needs and can use a computer. How could a general product like that possibly have different target audiences?" I’ll show you exactly how.

Be Specific With Your Definition

Don’t ever begin an analysis of your target audience with the word "everybody."… Read the rest

16 Feb

Copywriting Makeover: The Value of Being Crystal Clear

Sometimes, despite our best efforts, the message we most want our customers to hear gets lost in a sea of superlatives. The marketer within us takes over and – before we know it – the core focus of the Web page, brochure or flyer becomes blurred. Let me assure you of one thing… if your prospects can’t determine – with crystal clarity – what you do and how you can benefit them, all your copywriting efforts will be in vain.

Provider Watch suffered from a bit of this problem. When I read their original home page copy (which can be seen here), I was confused about what they offered.… Read the rest

02 Feb

Your FAQ Page – A Sales Tool? You Bet!

The FAQ page? a standard addition to almost any site. It usually lists questions customers ask on a regular basis, and the answers to those questions. But what befuddles me is that hardly any sites I?ve visited use this page as a sales tool.

Did you think of that? If not, you?re losing out on the use of some valuable real estate! FAQ pages are generally well-trafficked areas of your site. With just a few adjustments, your FAQ page could become one of your leading sources for sales conversions.

Let me give you a before and after version of one site I visited.… Read the rest

27 Jan

Additional Marketing Strategies to Compliment your SEO Campaign

Many of our clients focus to a large extent on getting their sites ranked in the search engines using search engine optimization (SEO). They then come to me and ask what other types of marketing they can use to increase the effectiveness of their SEO campaign?

The first thing that I point out is that a SEO campaign should just be part of an overall business marketing plan. And this marketing plan should relate closely to the business plan. There are many things that can be done market your website. Here are a few examples of marketing ideas you may find useful.… Read the rest

27 Jan

Moving With the Times on the Internet

Imagine taking a trip to the mall. You enter it and start shopping. The first store you approach is a computer store. The one next door is also a computer store. You find this unusual. You walk around. The entire mall is filled with 100?s of stores, all of them computer stores, and all of them selling identical products with identical store fronts. You start thinking about this. How can they compete against each other? How do they survive?

In the search engine optimization field we come across this type of situation all the time except for us it concerns web sites as opposed to actual physical stores.… Read the rest

27 Jan

SEO the Secret Weapon in the E-Commerce Wars

The Opportunity

It has been well documented that consumers use search engines to research and buy products online. They read reviews and descriptions, analyze ratings, and research pricing as they compare products and vendors. A successful e-commerce site must offer a positive customer experience and build trust. However, in the nitty-gritty world of online retail sales, probably the most important success factors are the accessibility of the product and price.

It follows then that high rankings in the search engines are essential to the success of an e-commerce site, because high rankings make the products more accessible to the online shoppers.… Read the rest

27 Jan

Guarantees from SEO Companies

Recently there has been a spate of well publicized court cases against SEO companies who have been involved in dubious practices such as making false claims or false guarantees. That is why it is essential to hire an ethical SEO company.

It has become clear that companies operating within the industry must become accountable for what they claim. In terms of search engine rankings it is impossible for an organic SEO company to guarantee specific placement. This is because organic SEOs do not control the search engine rankings. The rankings are controlled only by the individual search engines. Therefore SEO companies must set realistic claims in their communications with clients.… Read the rest